Contact Us

We’re here to help! If you have a question or would like more information regarding our products and services, please contact us with a method below.

Personal Banking Customer Service

Primary Phone: 800-719-8080
Secondary Phone: 206-389-6309 (Seattle area)
Hours: Available 24/7 (Except Major Holidays)

Business Banking Customer Service

Primary Phone: 800-719-8080
Secondary Phone: 206-389-6309 (Seattle area)
Hours:
Monday thru Friday: 7:00 am to 5:00 pm PST
Saturday: Closed
Sunday: Closed

Deaf or Hard of Hearing Customers

TTY: 855-584-0256
Hours:
Monday thru Friday: 7:00 am to 6:00 pm PST
Saturday: Closed
Sunday: Closed

For questions about purchasing a new home or refinancing your mortgage:

Primary Phone: 1-844-621-1303
Hours:
Monday thru Friday: 7:30 am to 7:00 pm PST
Saturday: Closed 
Sunday: Closed

For questions regarding your current HomeStreet home loan:

Including payments and payoffs.
Primary Phone: 800-237-3194
Hearing Impaired Customers: 855-201-9592 (TTY)
Hours:
Monday thru Friday: 8:00 am to 5:00 pm PST.
Saturday: Closed
Sunday: Closed
Our automated system is available 24/7 for customers to self-service their account.

For questions regarding your current HomeStreet Commercial Real Estate or Business loan:

Including payments and payoffs.
Phone: 888-518-3090
Online Access: Select the “LOGIN” button at the top right of this screen
Hours:
Monday thru Friday: 8:00 am to 5:00 pm PST.
Saturday: Closed
Sunday: Closed

For concerns about your appraisal or appraiser:

Please contact us at: hsbappraisal@homestreet.com

Lost or Stolen Debit Card

Primary Phone: 800-719-8080
Deaf or Hard of Hearing Customers: 855-584-0256 (TTY)
Hours: Available 24/7

Lost or Stolen Credit Card

Primary Phone: 800-558-3424
Hours: Available 24/7

If you have any questions regarding careers at HomeStreet Bank

Please contact our Recruiting team at recruiting@homestreet.com or view our openings here.