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Service Announcement

We have been made aware of recent fraudulent calls made to HomeStreet Bank clients that appear to come from a HomeStreet phone number. HomeStreet Bank will never call and ask for your log in information to online banking. This includes your password, phone numbers, one time security codes or tokens. If you do receive a call or text from someone claiming to be with HomeStreet Bank and you are asked for this information, please hang up and call Customer Service at 1-800-719-8080."

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Privacy Policy and Security Resources

Your security is our top priority. That's why we urge caution when providing your personal information to anyone.

Please Note: HomeStreet Bank will never request your sensitive information by email. Should you be contacted in such a manner, do not respond.  Instead, contact your local HomeStreet banker or our Customer Service Center at 800-719-8080 to report it.

Our goal is to maintain trust and confidence in your banking relationship with us. 

Please review the following privacy-related documents:

Consumer Privacy Policy

Learn more about how we protect and use your personal information.

Visa Pin Notice

Important information about your Visa-branded debit card.

California Residents

Privacy Notice and Choices for California Residents. Understand your rights and choices.

Read these tips on avoiding cyber theft, identity theft, and other online security issues:

Online Security

User ID and password guidelines, tips to avoid cyber theft, and more.

Identity Theft Protection

Tips to reduce your risk of being a victim of identity theft.

Need to report fraud?

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